London/Netherlands.

Transaction Manager

£65k Basic + Benefits

International Real Estate Consultancy

Associate Director – Transaction Management. Industrial, Warehouses and Office Space

London or the Netherlands.

Market leading basic salary plus car allowance, bonus and benefits.

Role

Our Client is seeking a pro-active and hardworking individual with commercial real estate experience to join our fast-growing and profitable team. Working within a sub-set Occupier Services Transaction Management Team, the individual will be working in a dedicated group of 4 – 6 individuals focussing on one client.

The role involves projects across EMEA, working directly with our client’s international network, in all asset classes. The role is directly client facing, with day-to-day interaction with the client and the various service lines. Our client is responsible for lease administration, rating and occupier management, transactions.

Day to day

  • To support in the implementation of the client business plan through managing and developing the teams that are client facing and delivering operational excellence across the transaction/account management function
  • Provide support to team lead and help support and develop the team as we seek to renew/extend the contract
  • Manage day-to-day responsibility for project delivery and reporting
  • Pro-actively seek new opportunities / revenue generating initiatives from the operational portfolio
  • Ensure accurate revenue reporting

Responsibilities

Clients & Marketing

  • Deliver constantly improving operational excellence by continuous improvement to well established teams/processes
  • Day-to-day liaison with assigned client representative(s) during the course of an instruction
  • Develop and promote close working relationships across client stakeholder group
  • Establish and maintain own and team profile internally and externally through effective PR and deal promotion
  • Ensure projects, reports, etc are delivered on time and in budget and to client objectives
  • Strengthen our clients integrated portfolio delivery across multiple service lines by proactive management of various individuals
  • Manage and liaise with internal teams and external consultants to provide a full service to the client. Including overseeing communication, reporting and documentation from local offices to ensure high quality service standards
  • Create and implement plans for gathering and acting on client feedback
  • Advise clients on portfolio strategy and optimisation solutions

Profit & Finance

 

  • Identify and deliver cross-selling opportunities for other areas of the business
  • Contribute to projecting annual fee income via accurate fee forecasting/managing potential fee pipeline
  • Effectively use established systems for debtor and disbursement recovery to secure cash flow and profitability, e.g. billing, debt pricing, costings etc
  • Understanding of product pricing and maintain profitable fee structures
  • Grow revenue and profitability generated by existing clients

Operations & Risk

 

  • Ensure timesheets are up to date and reflective of current work
  • Ensure own and team’s work complies with firm procedures and guidelines (health & safety, quality, risk, professional code of conduct, etc.)
  • Identify, manage and mitigate risks by implementing plans to review output of quality and risk procedures and achieve clear internal and external audit reports
  • Support and help drive both internal and external processes

People & Teams

 

  • Provide on-going coaching, mentoring and other development opportunities for direct reports and/or wider team members; conduct performance reviews with direct reports
  • Lead and co-ordinate the work of team on client projects; prioritise activities and delegate on the basis of appropriate expertise and development needs of team
  • Sets and achieves own objectives in line with business plan and update with line manager as necessary
  • Undertake and record the requisite amount of Continuing Professional Development (CPD)
  • Bring fresh ideas and innovation to the group to enable a level of self-improvement

Qualifications:

  • Degree level qualification but not essential

Core Knowledge & Experience:

  • Proven track record across a variety of sectors – industrial, warehouse, DC and office;  leasehold and freehold
  • Experience of leading projects to deliver seamless client service
  • Demonstrable ability to take responsibility of sizeable and complex client instructions
  • Demonstrable understanding of client needs
  • Experience in networking and building relationships internally and externally
  • Demonstrable technical competence in areas relevant to role
  • Market and local knowledge in the relevant business area
  • Financial acumen and budget management
  • High level business and report writing experience
  • Experience in managing people and teams
  • IT skills (MS 360 SharePoint/Teams, Word, Excel, PowerPoint, Outlook, Internet)

Core Knowledge & Experience (specific to the role):

  • Strong eye for detail at all times
  • Pro-active approach
  • Excellent presentation skills in the output and delivery of client work
  • Experience of international real estate markets and working in a cross-border role

Skills & Personal Qualities:

  • Ability to manage multiple projects at the same time, maintaining an excellent quality of service
  • Strong selling and negotiation skills
  • Proactive and solution oriented
  • Very high standards of presentation
  • Good commercial awareness skills
  • Coaching and leadership skills
  • Good communicator
  • Time management
  • Business and report writing
  • Team player
  • Excellent command of written/verbal English

For more details, please upload your CV and contact us on 0203 745 7074.

Please note, not all of our opportunities are advertised. Please enquire on the number above, or email us at info@varnomross.com and one of us will get back to you.

Varnom Ross – Doing things differently, for the benefit of all.