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THE ROLE

• To be responsible for all property management services provided to the department’s clients.
• Rent collection, arrears and bad debt reporting for the portfolio.
• Service charge management and reporting.
• Responsible for overseeing the ongoing maintenance and upkeep of all Offices within the portfolios.
• Assisting the client and their insurance broker with providing the required information for the annual insurance renewal and overseeing any claims made.
• Working with the wider team, take ownership of the department’s property management system for the instruction, to ensure all data is correct and reporting accurate and of a high standard.
• Experience working with project and asset managers to provide property management advice in relation to ongoing development throughout the estate.
• Contribute toward the client’s annual business plan and budget setting process.
• Maintaining an occupier engagement plan and tracker.
• Maintaining and collecting retail/ restaurant tenants’ turnover information.
• Provide transactional support for lease events and new lettings.

YOU

• MRICS
• Experience of working with office buildings and a variety of asset classes
• 3+ years post qualified experience with a strong property management background Landlord and Tenant experience would be beneficial
• The experience, ability and enthusiasm to help deliver first class property management services
• The ability to provide solutions and options when confronted with new situations.
• Strong Interpersonal skills and be able to interact well with a wide range of people.
• The commitment and determination to act effectively and professionally on behalf of the client
• Ability to work collaboratively with the team, department and firm to achieve and exceed goals.

THE ROLE

• To be responsible for all property management services provided to the department’s clients.
• To be responsible for business development and driving turnover.
• To be responsible for the wider team and having oversight on day to day property management.

YOU

• MRICS
• Experience of working with Public Sector clients and a variety of asset classes
• 10+ years post qualified experience with a strong property management background Landlord and Tenant experience would be beneficial
• The experience, ability and enthusiasm to help deliver first class property management services
• Team management experience.
• The ability to provide solutions and options when confronted with new situations.
• Strong Interpersonal skills and be able to interact well with a wide range of people.
• The commitment and determination to act effectively and professionally on behalf of the client
• Ability to work collaboratively with the team, department and firm to achieve and exceed goals.

The Client

The Role

About the reports/properties

To Conclude

ABOUT THE TEAM

THE ROLE

DAY TO DAY

• Ensure all properties within the portfolio are managed effectively, efficiently and ensure value is maximised, and voids kept to a minimum.
• Advise clients on and oversee the documentation of licences to alter, underlet, assign, and wayleave agreements.
• Work alongside the FM Team to oversee day to day maintenance matters including contracted and cyclical maintenance.
• Take responsibility for the collection of rents and service charges, including assistance with pre and post quarter day credit control as required.
• Ensure service charge budgets are realistically set and adhered to, managed and reported accordingly.
• Implement a programme of regular site visits to ensure all buildings are in good order and that records of such inspections are kept and followed up.
• Ensure insurance claims are being processed efficiently and correctly.
• Chair quarterly tenant meetings and effectively circulate information and communicate regularly with tenant’s concerning management issues.
• Assist the accounting team with end of year service charge reconciliations in line with the RICS best practice and clients KPI’s together with tenant and client reporting.
• Head up project management of major internal and external works along with relevant professional consultants.
• Ensure fees are issued as and when appropriate for works excluded from the management contract.
• Prepare ad hoc reports including formal client reporting as required for issue to internal and external parties;
• Ensure data, e-mails and client files are updated and all other duties and responsibilities are executed to the industry’s ‘Best Practice Standards’ at all times.

• Identification and execution of asset management opportunities to drive value via lease re- structuring, refurbishment or redevelopment
• Managing lease events and appointed advisors to protect or improve value and/or income:
• Expiries – renewals, re-gears, dilapidations, re-letting, 54 Act renewals
•  Rent review – re-gears, RPI linked increase, turnover rents
•  Break options – service of notice, receipting notice, re-gearing lease
• Assisting with Preparation of business plans and implementation
• Identifying and managing property and portfolio risk
• Appointment and management of both internal and third-party professional teams / advisors
• Direct client reporting and liaison
• Coordination of budgets, forecasts and analysis to support advice and decision making
• Maintaining an oversight to ensure property management service accords with the wider property and fund strategy
• Reviewing, issuing and approval of service charge budgets and reconciliations
• Management of rent and service charge raising as well as tenant arrears in co-ordination with accounts team.
• To support junior colleagues in their management of properties
• To support junior colleagues with their ambitions to become qualified and experienced
• To work with the Partners to: - Encourage initiatives that will benefit the firm, colleagues, clients and stakeholders - Review policies and introduce new or different policies to ensure the firm is up to date with the latest standards - Propose paths to implement the above

YOU

• MRICS
• Proactive in building relationships and is responsive to all stakeholders
• Experience in Property Management and Asset Management preferred but will consider relevant experience in equivalent role
• Experience of liaising with multi-level stakeholders including clients, professional team, lenders and investors
• Thorough understanding of commercial leases, in particular landlord and tenant legislation
• Understanding of commercial property management, i.e. service charges
• Strong communication skills, both verbal and written
• Good numerical skills, including computer literacy (Excel, Word, MS Outlook)
• Strong negotiating skills
• High level of organisational and administrative skills
•  Able to fit in with a diverse work team.

DAY TO DAY

• Tenant liaison, property inspections, manage the site managers and be accountable for resolving day to day issues, working in conjunction with operational support teams.
• Maintain Continual Personal Development (CPD) and Company compliance training to ensure knowledge of latest industry best practice and innovation is maintained.
• Keep us abreast of changes in legislation or innovations and proactively look at improvements to the management and delivery system that can be recognised internally and externally as best in class.
• Work alongside the Development team to ensure new developments and refurbishments benefit from early input of property management discipline.
• Oversee and monitor the non-managed portfolio, building relationships with external managing agents, suppliers and key occupiers as required.
• Assess and implement sustainability initiatives and Life Cycle Management plans for the portfolio. Oversee insurance responsibilities including claim process, works notification and administering the insurance premium recharge.
• Review and process all tenant applications including but not limited to Licence to Alters, Wayleaves and Alienation.
• Collaborate with the internal technical specialists on contract management, project works and tenant fit outs in conjunction with external consultants as necessary.
• Liaise with Finance to ensure rent and service charge collection is on time, follow up where required with occupiers in conjunction with Finance and Asset Management.
• Manage service charge budget process and reconciliation in conjunction with Property Management Accounts. Be responsible for recoverable and non-recoverable expenditure within delegated limits.
• Review existing leases and ensure we are complying with our obligations, as well as ensuring databases kept up to date and accurate.  Contribute to reviewing and amending relevant clauses within leases for new lettings.
• Management of an experienced property management team, reporting directly to the Head of Property.

YOU

• MRICS preferred but not necessary.
• This opportunity would suit someone looking to join a sociable and energetic team, with the freedom to be creative in your work. Our client is looking for self starters with team management experience.

DAY TO DAY

• The main purpose of the role to be the day to day contact for a high profile client who requires a premium level service
• Client reporting – to produce monthly/quarterly reports and attend client meetings.
• Tenant liaison and dealing with formal landlord and tenant matters such tenant applications to
• assign, sub-let or carry out alterations
• Liaising with building managers and our FM team on day-to-day maintenance, repair and
• operational issues.
• Service charge administration
• Inspections
• Setting up new properties

YOU

•   RICS Qualified
•   Minimum 3 years PQE within Property Management
•   High degree of commerciality and experience of development business with existing clients
•   Experience within a professional services environment and working with blue-chip companies
•   Excellent communication and client interfacing skills
•   Ability to work under pressure
•   High attention to detail

My client is looking for a Surveyor/Senior Surveyor/Associate Director to join their highly successful Valuation team as it seeks to grow and continually enhance the service offered to clients. My client has strong ties with both the public and private sector and clients include banks, debt funds, developers, Local Authorities, government departments, the NHS, infrastructure providers and football clubs. The role is varied and my client prides itself on giving its staff the chance to have a role which doesn’t hog itself to one specific thing, as such there is plenty of scope for the successful candidate to get involved in a wide range of projects.

ROLE OVERVIEW

You will be carrying out commercial valuations for loan security purposes on varying lot sizes across London and the South East. As well as increasingly complex valuation models, my client is looking for individuals who want to join them on their journey of pushing valuation boundaries and matching their client’s needs. You’ll need to be good at Excel and financial modelling to perform at the desired level. The roles present an exciting opportunity to join a forward-thinking valuation practices and advise a variety of UK and international clients on an extensive range of asset types, from major mixed-use regeneration projects to trophy office buildings, from sports stadia to hospitals. The service lines offered are also diverse, and include valuation, lease advisory and strategic real estate (including preparing business cases).

MAIN DUTIES, RESPONSIBILITIES, ACCOUNTABILITIES

• Assist on all instructions, from start to finish
• Inspect and measure properties of varying use types
• Review and summarise lease and title documents and assess their impact on value
• Undertake and draw conclusions from statutory enquiries
• Collate, verify and analyse market evidence/trends and all relevant factors that influence value
• Apply knowledge of the RICS Red Book and other relevant guidance
• Use Excel as well as Argus Enterprise and Developer to prepare valuations
• Undertake drafting of valuation reports and advisory notes
• Undertake direct communication with clients and auditors
• Mentor, manage and train graduates and more junior team members

DESIRED KNOWLEDGE, SKILLS, EXPERIENCE & QUALIFICATION

• MRICS and RICS Registered Valuer status preferred, but not essential
• Excellent communicator, both written and verbal
• Team player
• High service delivery skills with strong attention to detail
• Self-motivated
• Committed and organised
• Experienced user of Excel and Argus
• Understanding and experience of cash flow models
• Excellent knowledge of Microsoft Office
• Full driving licence

Please give me a call to discuss (Sam) 07917 042 950.

[email protected]

I am a specialist General Practice recruiter with over 5 years experience in the industry. If this role isn’t for you but you’d like to discuss your options I’d love to hear from you.

My international client has an exciting opportunity to join their Leisure team providing wide-ranging specialist advice across a variety of property types, from individual pubs to trophy assets including the All-England Club, Earls Court & Olympia, the London Eye, the Queen’s Club and the Royal Albert Hall. All of the team work nationally with clients to maximise value and to create commercially viable opportunities. They operate at both corporate and individual level with specialist areas including:

• Health, fitness and tennis clubs – we act for many major organisations and corporate clients, providing property management, valuation, rent review, rent collection and rating advice, as well as undertaking disposal and acquisition instructions.
• Entertainment - we are advisers to major cinema, bingo and nightclub operators throughout the UK
• Restaurants – we not only advise on day-to-day property issues but provide a full corporate management service as well as undertaking rent reviews, giving advice on leasehold matters and rating appeals.
• Pubs – providing valuation and property taxation advice on more than 11,000 pubs across the UK. We undertake portfolio valuations, agency and disposal instructions, as well as advising on due diligence, and property management. We also offer a rates payment management service for managed houses.

This role will be multi-disciplinary with an emphasis on valuation work associated with our leisure consultancy business with opportunities to be involved in lease consultancy, local taxation and other property disciplines.

Main responsibilities

• Build effective, commercial relationships with key client contacts, built upon technical expertise and outstanding communication (both written and face-to-face).
• Work with other members of the team, developing individual and collective expertise.
• Write concise and accurate valuation reports.

About you

• MRICS qualified
• Proven track record in dealing with a full range of professional surveying issues.
• Well organised and possess excellent time management, organisational, communication and interpersonal skills.
• Able to organise a large workload, prioritise and operate effectively under pressure and to deadlines while working as a member of a team.
• Have a proactive approach to problem solving and ability to follow these through to a satisfactory conclusion.
• Confident and self-motivated with a real desire to deliver excellent customer service.
• Possess good ICT skills.

Please give me a call to discuss (Sam) 07917 042 950. [email protected]

One of our clients has an exciting opportunity available for a Surveyor/Senior Surveyor/Associate Director within their Retail valuations team based out of their London office. The team specialises in valuing a mix of retail, shopping centre, leisure, retail park and high street properties for a wide range of clients including investors, banks, insurance companies, institutional funds, REITS, public and private companies. They also undertake annual & quarterly valuations as well as one-off stuff and occupational work too.

This role will require you to carry out valuations on a variety of properties but with an emphasis on retail and to assist the partner in developing key client relationships. Your role will also comprise of:

• Assist in the delivery of loan security valuations and be able to produce valuations using AE/Kel and to be able to justify the methodology coherently
• Assist in the delivery of an annual retail portfolio as well as some monthly and quarterly funds
• Liaising with the client and other colleagues in the business
• Produce valuation reports on time and with accuracy
• Take an active role in undertaking research for the team
• Act as a mentor to junior members of the team

Person Specification / Requirements:

• MRICS qualified or equivalent. Registered Valuer preferable
• Proficient IT skills including Microsoft Word, Excel and Outlook
• Ideally working knowledge of AE and Kel
• Excellent communication skills both verbal and written, enabling the development of good relationships with both clients and colleagues. Retail is very technical
• Ability to work effectively under pressure, in fast-paced dynamic environment.
• Passionate about the retail sector
• Attitude and aptitude huge factors

This role will be an opportunity for you to work within an exciting and fast-paced environment with a broad client portfolio. It gives you a chance to become a recognised expert quicker as a result, people will want your views due to your experience.